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Contact Your Carrier

The information below is provided as a convenience and reflects the carrier contact details currently available to us. Carrier websites, phone numbers, claims portals, and payment options may change. If you have trouble reaching your carrier or need help with a policy, please contact The Firebird Agency.

Accelerant National Insurance Company

Accelerant National Insurance Company

Claims Phone Number: -

Claims Website: -

Customer Service Number: (833) 284-9200

Customer Service Website: -

Make a Payment: -

Access Company

Access Company

Claims Phone Number: 626-445-5428

Claims Website: Visit Website

Customer Service Number: 602-922-3595

Customer Service Website: -

Make a Payment: -

Accredited Surety & Casualty Company

Accredited Surety & Casualty Company

Claims Phone Number: 1-888-668-2791

Claims Website: Visit Website

Customer Service Number: 1-800-432-2799

Customer Service Website: -

Make a Payment: -

Ace Westchester

Ace Westchester

Claims Phone Number: 1-800-433-0385

Claims Website: Visit Website

Customer Service Number: 1-877-490-7427

Customer Service Website: -

Make a Payment: Visit Website

Acuity

Acuity

Claims Phone Number: 800-242-7666

Claims Website: Visit Website

Customer Service Number: 800-242-7666

Customer Service Website: Visit Website

Make a Payment: Visit Website

Allstate/Nat Gen

Allstate/Nat Gen

Claims Phone Number: 1-800-255-7828

Claims Website: Visit Website

Customer Service Number: 1-800-726-6033

Customer Service Website: Visit Website

Make a Payment: Visit Website

American Modern

American Modern

Claims Phone Number: 1-800-375-2075

Claims Website: Visit Website

Customer Service Number: 1-800-543-2644

Customer Service Website: Visit Website

Make a Payment: Visit Website

Amwins

Amwins

Claims Phone Number: 800-993-3226

Claims Website: Visit Website

Customer Service Number: 704-749-2700

Customer Service Website: Visit Website

Make a Payment: Visit Website

Apogee

Apogee

Claims Phone Number: -

Claims Website: -

Customer Service Website: Visit Website

Make a Payment: -

Arden Insurance Services, LLC

Arden Insurance Services, LLC

Claims Phone Number: 844-766-8600

Claims Website: Visit Website

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: -

Atlas General Insurance Services

Atlas General Insurance Services

Claims Phone Number: 972-595-5700

Claims Website: Visit Website

Customer Service Number: 1-844-646-7868

Customer Service Website: Visit Website

Make a Payment: Visit Website

Attorney Protective

Attorney Protective

Claims Phone Number: 877-728-8776

Claims Website: Visit Website

Customer Service Number: 877-728-8776

Customer Service Website: -

Make a Payment: Visit Website

Attune

Attune

Claims Phone Number: -

Claims Website: -

Customer Service Number: -

Customer Service Website: -

Make a Payment: Visit Website

Berkley

Berkley

Claims Phone Number: 1-866-539-3995

Claims Website: Visit Website

Customer Service Number: (203) 629-3000

Customer Service Website: -

Make a Payment: Visit Website

Berkshire Hathaway/Homestate

Berkshire Hathaway/Homestate

Claims Phone Number: 1-800-356-5750

Claims Website: Visit Website

Customer Service Number: 1-877-680-2442

Customer Service Website: -

Make a Payment: Visit Website

Bristol West/Farmers

Bristol West/Farmers

Claims Phone Number: 1-800-274-7865

Claims Website: Visit Website

Customer Service Number: 1-888-888-0080

Customer Service Website: -

Make a Payment: Visit Website

BTIS

BTIS

Claims Phone Number: 877-649-6682

Claims Website: Visit Website

Customer Service Number: 877-649-6682

Customer Service Website: Visit Website

Make a Payment: Visit Website

Burns & Wilcox

Burns & Wilcox

Claims Phone Number: 800-521-1918

Claims Website: Visit Website

Customer Service Number: (248) 932-9000

Customer Service Website: Visit Website

Make a Payment: Visit Website

CHUBB

CHUBB

Claims Phone Number: 1-800-252-4670

Claims Website: Visit Website

Customer Service Number: 1-866-324-8222

Customer Service Website: Visit Website

Make a Payment: Visit Website

CNA

CNA

Claims Phone Number: 877-262-2727

Claims Website: Visit Website

Customer Service Number: 1-877-574-0540

Customer Service Website: Visit Website

Make a Payment: Visit Website

Coalition

Coalition

Claims Phone Number: 1-833-866-1337

Claims Website: Visit Website

Customer Service Number: 1-833-866-1337

Customer Service Website: -

Make a Payment: Visit Website

Colonial General

Colonial General

Claims Phone Number: 1-800-848-8860

Claims Website: -

Customer Service Number: 1-800-848-8860

Customer Service Website: Visit Website

Make a Payment: Visit Website

Community Association Underwriters of America (CAU)

Community Association Underwriters of America (CAU)

Claims Phone Number: -

Claims Website: Visit Website

Customer Service Website: Visit Website

Make a Payment: -

Coverys

Coverys

Claims Phone Number: claimlossinfo@coverys.com

Claims Website: Visit Website

Customer Service Number: 1-800-225-6168

Customer Service Website: -

Make a Payment: Visit Website

Distinguished

Distinguished

Claims Phone Number: -

Claims Website: -

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: Visit Website

DUAL North America

DUAL North America

Claims Phone Number: 973-631-7575

Claims Website: Visit Website

Customer Service Number: 973-631-7575

Customer Service Website: Visit Website

Make a Payment: Visit Website

Employers

Employers

Claims Phone Number: 888-682-6671

Claims Website: Visit Website

Customer Service Number: 1-888-682-6671

Customer Service Website: Visit Website

Make a Payment: Visit Website

FAIR Plan (CA plan)

FAIR Plan (CA plan)

Claims Phone Number: 1-800-339-4099

Claims Website: Visit Website

Customer Service Number: 1-800-339-4099

Customer Service Website: Visit Website

Make a Payment: Visit Website

Federal Insurance Company

Federal Insurance Company

Claims Phone Number: 1-800-252-4670

Claims Website: Visit Website

Customer Service Number: 1-866-324-8222

Customer Service Website: -

Make a Payment: Visit Website

Foremost Choice/Specialty/Star

Foremost Choice/Specialty/Star

Claims Phone Number: 1-800-527-3907

Claims Website: Visit Website

Customer Service Number: 1-800-527-3905

Customer Service Website: Visit Website

Make a Payment: Visit Website

Foremost Signature

Foremost Signature

Claims Phone Number: 1-800-854-6011

Claims Website: Visit Website

Customer Service Number: 1-844-296-3790

Customer Service Website: Visit Website

Make a Payment: Visit Website

Geico

Geico

Claims Phone Number: 1-800-841-3000

Claims Website: Visit Website

Customer Service Number: 1-800-207-7847

Customer Service Website: Visit Website

Make a Payment: Visit Website

Gorst & Compass

Gorst & Compass

Claims Phone Number: -

Claims Website: -

Customer Service Website: Visit Website

Make a Payment: -

Hagerty

Hagerty

Claims Phone Number: 1-800-385-0274

Claims Website: Visit Website

Customer Service Number: 1-877-922-9701

Customer Service Website: -

Make a Payment: Visit Website

Hamilton

Hamilton

Claims Phone Number: claims@hamiltongroup.com

Claims Website: Visit Website

Customer Service Number: (441) 405-5200

Customer Service Website: Visit Website

Make a Payment: Visit Website

Hanover

Hanover

Claims Phone Number: 800-628-0250

Claims Website: Visit Website

Customer Service Number: 1-800-922-8427

Customer Service Website: Visit Website

Make a Payment: Visit Website

Harp (Preferred Concepts)

Harp (Preferred Concepts)

Claims Phone Number: -

Claims Website: -

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: Visit Website

Hartford

Hartford

Claims Phone Number: 1-800-243-5860

Claims Website: Visit Website

Customer Service Number: 1-800-447-7649

Customer Service Website: -

Make a Payment: Visit Website

Hiscox

Hiscox

Claims Phone Number: 1-866-424-8508

Claims Website: Visit Website

Customer Service Number: 1-866-283-7545

Customer Service Website: Visit Website

Make a Payment: Visit Website

Honeycomb

Honeycomb

Claims Phone Number: -

Claims Website: Visit Website

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: -

Hudson

Hudson

Claims Phone Number: (866) 546-3981

Claims Website: Visit Website

Customer Service Number: (212) 978-2800

Customer Service Website: Visit Website

Make a Payment: Visit Website

Insurors Indemnity Company

Insurors Indemnity Company

Claims Phone Number: 1-855-759-3721

Claims Website: Visit Website

Customer Service Number: 1-877-816-2800

Customer Service Website: -

Make a Payment: Visit Website

Johnson & Johnson

Johnson & Johnson

Claims Phone Number: 800-487-7565 ext. 5024

Claims Website: Visit Website

Customer Service Number: 732-524-0400

Customer Service Website: Visit Website

Make a Payment: Visit Website

Kemper

Kemper

Claims Phone Number: 1-800-353-6737

Claims Website: Visit Website

Customer Service Number: 1-800-782-1020

Customer Service Website: Visit Website

Make a Payment: Visit Website

Kinsale

Kinsale

Claims Phone Number: (804) 289-1394

Claims Website: Visit Website

Customer Service Number: (804) 289-1300

Customer Service Website: -

Make a Payment: -

Liberty Mutual

Liberty Mutual

Claims Phone Number: 1-800-225-2467

Claims Website: Visit Website

Customer Service Number: 1-800-290-8711

Customer Service Website: -

Make a Payment: Visit Website

Lio

Lio

Claims Phone Number: newclaimreport@lioinsurance.com

Claims Website: Visit Website

Customer Service Number: 1-877-546-7155

Customer Service Website: Visit Website

Make a Payment: Visit Website

Markel

Markel

Claims Phone Number: 1-800-362-7535

Claims Website: Visit Website

Customer Service Number: 1-800-446-6671

Customer Service Website: Visit Website

Make a Payment: Visit Website

McGowan

McGowan

Claims Phone Number: -

Claims Website: -

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: Visit Website

Medpro

Medpro

Claims Phone Number: 1-800-463-3776

Claims Website: Visit Website

Customer Service Number: 1-800-463-3776

Customer Service Website: -

Make a Payment: Visit Website

MG Skinner & Associates

MG Skinner & Associates

Claims Phone Number: -

Claims Website: -

Customer Service Website: Visit Website

Make a Payment: -

Monoline (Personal Umbrella)

Monoline (Personal Umbrella)

Claims Phone Number: -

Claims Website: Visit Website

Customer Service Number: support@monoline.com

Customer Service Website: -

Make a Payment: Visit Website

NatGen

NatGen

Claims Phone Number: 1-800-468-3466

Claims Website: Visit Website

Customer Service Number: 1-800-462-2123

Customer Service Website: Visit Website

Make a Payment: Visit Website

NCCI

NCCI

Claims Phone Number: -

Claims Website: -

Customer Service Website: Visit Website

Make a Payment: -

NEXT

NEXT

Claims Phone Number: 1-855-222-5919

Claims Website: Visit Website

Customer Service Number: 1-855-222-5919

Customer Service Website: Visit Website

Make a Payment: Visit Website

Norcal Specialty

Norcal Specialty

Claims Phone Number: 1-800-416-0791

Claims Website: Visit Website

Customer Service Number: 1-844-466-7225

Customer Service Website: Visit Website

Make a Payment: Visit Website

Pathpoint

Pathpoint

Claims Phone Number: -

Claims Website: -

Customer Service Number: 202-410-5204

Customer Service Website: Visit Website

Make a Payment: -

Pekin

Pekin

Claims Phone Number: 1-888-735-4611

Claims Website: Visit Website

Customer Service Number: 1-800-322-0160

Customer Service Website: Visit Website

Make a Payment: Visit Website

Personal Umbrella.com

Personal Umbrella.com

Claims Phone Number: 1-800-564-1799

Claims Website: -

Customer Service Number: 1-800-564-1799

Customer Service Website: Visit Website

Make a Payment: Visit Website

Philadelphia

Philadelphia

Claims Phone Number: 1-800-765-9749

Claims Website: Visit Website

Customer Service Number: 1-877-438-7459

Customer Service Website: -

Make a Payment: Visit Website

PIE

PIE

Claims Phone Number: 1-855-650-7443

Claims Website: Visit Website

Customer Service Number: 1-855-650-7443

Customer Service Website: Visit Website

Make a Payment: Visit Website

Positive Physicians

Positive Physicians

Claims Phone Number: 1-888-335-5335 ext. 5

Claims Website: Visit Website

Customer Service Number: 1-888-335-5335

Customer Service Website: -

Make a Payment: Visit Website

Practice Protection Insurance Company

Practice Protection Insurance Company

Claims Phone Number: 1-888-217-2779

Claims Website: Visit Website

Customer Service Number: 1-888-217-2779

Customer Service Website: -

Make a Payment: -

ProAssurance

ProAssurance

Claims Phone Number: 1-800-282-6242

Claims Website: Visit Website

Customer Service Number: 1-800-282-6242

Customer Service Website: -

Make a Payment: Visit Website

Professional Solutions Insurance Company

Professional Solutions Insurance Company

Claims Phone Number: 1-800-640-6504

Claims Website: Visit Website

Customer Service Number: Dentist: 1-800-864-8026 Physician: 1-800-788-8540

Customer Service Website: -

Make a Payment: Visit Website

Progressive

Progressive

Claims Phone Number: 1-800-776-4737

Claims Website: Visit Website

Customer Service Number: 1-800-776-4737

Customer Service Website: -

Make a Payment: Visit Website

RPS

RPS

Claims Phone Number: 1-844-777-8323

Claims Website: Visit Website

Customer Service Number: 1-866-595-8413

Customer Service Website: Visit Website

Make a Payment: Visit Website

RT Specialty

RT Specialty

Claims Phone Number: -

Claims Website: -

Customer Service Website: Visit Website

Make a Payment: -

Safeco

Safeco

Claims Phone Number: 1-800-332-3226

Claims Website: Visit Website

Customer Service Number: 1-800-332-3226

Customer Service Website: -

Make a Payment: Visit Website

Selective

Selective

Claims Phone Number: 1-866-455-9969

Claims Website: Visit Website

Customer Service Number: 1-866-455-9969

Customer Service Website: -

Make a Payment: Visit Website

Steadily

Steadily

Claims Phone Number: 1-888-966-1611

Claims Website: Visit Website

Customer Service Number: 1-888-966-1611

Customer Service Website: Visit Website

Make a Payment: Visit Website

The Doctors Company (TDC)

The Doctors Company (TDC)

Claims Phone Number: 1-800-421-2368

Claims Website: Visit Website

Customer Service Number: 1-800-421-2368

Customer Service Website: -

Make a Payment: Visit Website

TRANSPORTATION INSURORS

TRANSPORTATION INSURORS

Claims Phone Number: 1-866-257-7364, ext. 201

Claims Website: Visit Website

Customer Service Number: 1-800-257-7364

Customer Service Website: Visit Website

Make a Payment: Visit Website

Transportation Risk Underwriters

Transportation Risk Underwriters

Claims Phone Number: claims@transportationrisk.com

Claims Website: -

Customer Service Number: 1-800-977-9884

Customer Service Website: Visit Website

Make a Payment: -

Travelers

Travelers

Claims Phone Number: 1-800-252-4633

Claims Website: Visit Website

Customer Service Number: 1-888-661-3938

Customer Service Website: -

Make a Payment: Visit Website

TrueStage Insurance Company

TrueStage Insurance Company

Claims Phone Number: 1-800-621-6323

Claims Website: Visit Website

Customer Service Number: 1-800-356-2644

Customer Service Website: -

Make a Payment: Visit Website

UCPM

UCPM

Claims Phone Number: -

Claims Website: Visit Website

Customer Service Website: Visit Website

Make a Payment: -

US Assure

US Assure

Claims Phone Number: -

Claims Website: Visit Website

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: Visit Website

USG

USG

Claims Phone Number: -

Claims Website: -

Customer Service Number: -

Customer Service Website: Visit Website

Make a Payment: Visit Website

Vault

Vault

Claims Phone Number: 1-844-388-5677

Claims Website: Visit Website

Customer Service Number: 1-844-368-2588)

Customer Service Website: -

Make a Payment: Visit Website

Zurich

Zurich

Claims Phone Number: 1-800-987-3373

Claims Website: Visit Website

Customer Service Number: 1-800-382-2150

Customer Service Website: -

Make a Payment: Visit Website

Claims FAQ

Here are a few quick answers about filing claims and understanding the claims process.

How do I file an insurance claim?
To file a claim: (1) notify your insurer as soon as possible after the loss; (2) document the damage with photos and a written inventory; (3) complete the required claim forms; (4) work with the assigned claims adjuster who will evaluate the loss; and (5) receive your settlement payment after approval. Keep records of all communications throughout the process.
Will my premium increase if I file a claim?
It depends on the claim type, your history, and your insurer. At-fault claims and multiple claims in a short period are most likely to trigger a premium increase at renewal. Some insurers offer "claim forgiveness" that protects your rate after a first claim. For minor damage close to your deductible, it may be more cost-effective to pay out of pocket than to file.
What is a claims adjuster and what do they do?
A claims adjuster is an insurance professional who investigates your claim to determine coverage and the value of your loss. They may inspect damage in person, review your policy, interview witnesses, and consult repair estimates. Their assessment drives the settlement offer. If you disagree, you can dispute the decision or hire a public adjuster to represent your interests.
What is subrogation?
Subrogation is the right of your insurance company to pursue a third party that caused your loss, after paying your claim. For example, if another driver causes an accident and your insurer pays your repair costs, they may then sue the at-fault driver to recover that money. It protects insurers from absorbing costs that were someone else's fault — and can protect your deductible recovery too.

This FAQ is for informational purposes only and does not constitute legal or insurance advice. Coverage terms, exclusions, and availability vary by insurer and state. Consult a licensed insurance professional at The Firebird Agency for guidance specific to your situation.

While our offices are located in Arizona and California, we are licensed all over the country.

Partner Carriers
  • Acuity
  • Allstate/Nat Gen
  • American Modern
  • Amwins
  • Apogee
  • Attorney Protective
  • Arden Insurance Services, LLC
  • Atlas General Insurance Services
  • Attune
  • Berkshire Hathaway/Homestate
  • Bristol West/Farmers
  • BTIS
  • Burns & Wilcox
  • CHUBB
  • Community Association Underwriters of America (CAU)
  • Coverys
  • CNA
  • Coalition
  • Colonial General
  • Distinguished
  • DUAL North America
  • Employers
  • FAIR Plan (CA plan)
  • Foremost Choice/Specialty/Star
  • Foremost Signature
  • Geico
  • Gorst & Compass
  • Hamilton
  • Hagerty
  • Hanover
  • Harp (Preferred Concepts)
  • Hartford
  • Hiscox
  • Honeycomb
  • Hudson
  • Insurors Indemnity Company
  • Johnson & Johnson
  • Kemper
  • Kinsale
  • Liberty Mutual
  • Lio
  • Markel
  • McGowan
  • Medpro
  • MG Skinner & Associates
  • Monoline (Personal Umbrella)
  • NatGen
  • NCCI
  • NEXT
  • Norcal Specialty
  • Pathpoint
  • Pekin
  • Personal Umbrella.com
  • Philadelphia
  • PIE
  • Practice Protection Insurance Company
  • ProAssurance
  • Professional Solutions Insurance Company
  • Progressive
  • Positive Physicians
  • RPS
  • RT Specialty
  • Safeco
  • Selective
  • Steadily
  • The Doctors Company (TDC)
  • TRANSPORTATION INSURORS
  • Transportation Risk Underwriters
  • Travelers
  • UCPM
  • USG
  • US Assure
  • Vault